Our service
Our team of specialists offer extensive experience and knowledge across a broad range of industries and are committed to finding the right funding strategy for your business.
People-led decision-making
With direct access to the underwriters, we can make quick decisions based on all the facts. We look at the bigger picture, taking into account factors that other banks may not be able to, such as your business objectives and potential, rather than just industry and turnover.
Exceptional customer service
Our customers tell us that the high level of service we provide is one of the key things that set us apart from other providers, in particular our personalised approach. In fact, in a recent survey 100% of our clients said they would recommend us*.
* Independent survey carried out by The Murray Consultancy Ltd on behalf of Close Brothers Group Ltd. Research executed in February 2014.
Dedicated client manager
As an invoice finance customer, a single point of contact is assigned to you from the first day your account goes live and is always available when you need them. Whether you prefer face-to-face meetings or regular catch-ups by phone or email, our client managers are here for you and will proactively contact you to discuss your account and offer advice.
Focus on long-term relationships
Over time your business will change, as will your funding requirements. Our client managers keep a close eye on each of our customers’ accounts so that they can proactively support your business. They are empowered to adapt your facility as often as required, ensuring you are always ready to take advantage of new opportunities.